Nationwide customer service

We are the premier photocopier leasing and rental company that you can rely on. We pride ourselves on offering first class customer service nationwide, with flexible service agreements, a guaranteed 4 hour response time, preventative maintenance programmes and ongoing staff training.

We are committed to providing you with a service which is second to none and will endeavour to ensure each and every one of our customers receives only the very best of everything. 

We can do this because we are unrivalled experts in everything we do.  We become aware of your document solution needs and requirements almost before you do, which is why we have developed a service plan which is hard to beat by our rivals.

This offers…

One account manager, one phone number, no hassle

Our competitors often have an array of different stumbling blocks which include multiple departments, confusing switchboards, answer phones and long call back times.  We, at Paragon, believe that every customer deserves better than that.  We give every client a dedicated, experienced, account manager, who can be contacted directly at any time, via his blackberry, giving the peace of mind that comes only with the best service.

All the extras for optimum performance

Paragon is there to ensure that you have all the 'extras' you will need, like toners and drums, stored away on site with you.  We know that 'time is money', and as such, any interruption caused by having to wait because something has run out, or fails, is lost revenue for your business.  By providing these essentials you can rest assured that you won't have to wait for long periods before you can get up and running again.

Flexible service agreements

We are so confident about being able to provide you with this 'First Class' service, that we feel little need to tie you into a long term, and ultimately costly, service contract.  We are also not in the business of deceiving people with small print and extra costs.  Many of our competitors will charge their customers a leaving fee, and often not forewarn them about it.  We believe that honesty is always the best policy, and can therefore assure you that this will never happen here at Paragon.  Please contact us to discuss our service agreements in more detail and find out how we can help you.

4 hour response time

Inevitably,and despite our faith in all our products, sometimes problems do occur.  Should there be any difficulties, we pledge to have a highly trained, skilled technician with you within 4 hours of placing your call.  These experts have all the knowledge, tools and parts to make repairs fast and efficiently, in one, quick visit. We can also provide preventative maintenance programmes and on going staff training, to help you to troubleshoot.

Total break-fix service solutions

Available for all business equipment from manufactures like Canon Toshiba and Kyocera, for any size business, countrywide. If you opt to lease a digital photocopier or printer, you can also take advantage of our service inclusive photocopier leasing agreements.  To enable you to discover your true printing costs and printing trends, and to enable you to come to the best possible solution for your business needs, we recommend that customers undergo our print audit programme. 

If you decide to lease the digital photocopier/printers you can also take advantage of our service inclusive photocopier leasing agreements

Paragon recommend that customers also take advantage of our print audit programme which will allow you to find out your true printing costs and printing trends to discover the best possible solution for your business needs.

Please contact us to discuss our service agreements in more detail and find out how we can help you.

For excellent service on:

For more information on all our services, contact us and speak with an experienced consultant who will ensure the best solution for all your office photocopier and printer requirements.

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Paragon are the photocopier company you can rely on:
Serving, London, Surrey, Essex, Kent, Middlesex, Hertfordshire & Nationwide

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