Support Services

Paragon Document Solutions have an excellent reputation for their reliability and service to customers, meaning that you can rely on us for the support you deserve.

Not only do we offer first class, competitively priced rates on photocopier and printer leasing/rental, dealing in the world's leading manufacturers such as Toshiba, Kyocera and Cannon, but Paragon also provide unsurpassed pre and post sales support for your machine.

The support services we offer are second to none & include:

Pre sales advice from us, giving you the knowledge of everything required to make easier, informed choices.  Whether it be the advice you receive from our experienced advisers, relating to which make and model will best suit your purposes, or the tailored support that we give on the pros and cons of leasing, renting or buying your equipment outright.

After making your selection, we have a dedicated support team of engineers who will provide a professional installation service into your business or home, focusing particularly on giving you personal tuition and guidance about how to use the appliance to its best effect.

Should any teething troubles occur, we will ensure that we are with you very quickly.  With our Nationwide 4 hour response time, we guarantee to provide a highly qualified technician, who can repair your printer or photocopier in one, quick visit, thus saving you time and money.

We are very aware that interruptions in the regular operation of your printer or photocopier can impede important tasks and result in loss of income.  We therefore offer a first class, on site photocopier repair and printer repair service, all at a competitive price.

Our price match promise we offer on all the services we provide speaks for itself, as 95% of our returning customers can demonstrate.  This means you get what you want, at the best price, with the support to match!

Contact us on 0800 357 677 or email info@paragon-ds.co.uk to discuss any questions you may have about our support provision, or about photocopier or printer purchase, rental or leasing.

Email us via: info@paragon-ds.co.uk

Call us on: 0800 357 677