All providers of Managed Print Services (MPS) make statements about their excellence and how they can provide you with the best service.
To evaluate thoroughly who can adequately cater for your organisation's specific needs, you need to take an in depth look at your potential MPS partners and ask a few crucial questions to discover which of these is right for you & can they measure up to Paragon?
Providers that you select should have the suitable experience, resources and capabilities to get 'buy-in' from all departments and levels of your organisation.
Check examples of how they have helped previous clients to get everyone involved and 'on board'.
Do they have dedicated assessment software and methods, enabling them to conduct a detailed investigation?
They should be able to develop a detailed 'road map' to move a company to an ideal state.
Will they be able to inform me where, when and how cost reductions occur?
Any savings should be easily identifiable and accurately reported.
A client dashboard should be available for you to personally track any cost reductions.
The provider you select should have notable experience in every one of these vitally important areas in order to fully support your organisation.
How does the provider tackle energy efficiency and print reduction and what technology, services or strategies do they have to provide ongoing sustainability?
Can they provide different levels of energy management solutions?
Providers should have cloud based solutions, along with solutions to secure mobile workers and to support mobile print.
Check how the provider has improved clients' mobile capabilities in the past.
Find out what software and technology providers offer to streamline and simplify workflows.
What role will automation play to improve efficiency and productivity in the workplace?
The provider you choose needs to be able to demonstrate their experience in delivering MPS solutions.
Check to see if they have any industry recognition and what their client list looks like.
How does the prospective provider support the long-term vision and goals of an organisation and how does it tackle wider initiatives beyond cost savings?
MPS needs to be more than just what is seen by users on the surface.
They need to provide a more comprehensive service which includes all of the above.
Ensure the provider supports a wide range of manufacturers and investigate whether the equipment they currently manage under contract is competitive and up to date.
Check what strategies a provider has in place to address any potential scalability and growth?
Can they handle a growing amount of work to accommodate a company's growth?
Paragon Document Solutions recognise that Managed Print Services are not a minor step in helping your business to move forward. MPS has the potential to take your organisation to the next level, by accelerating your business potential, boosting productivity, improving environmental sustainability, document security & effeciency.
Most companies under-estimate how much they spend on printing and how much time staff spend on managing it. Printing costs often account for around 15% of a business's annual spending.
Paragon's Managed Print Services can help you to outsource print management and cut costs by as much as 30%.
By choosing Paragon Document Solutions as your Managed Print Services provider, you can rest assured that your print infrastructure will be in good hands.