Nationwide Photocopier Support Service. Photocopier Maintenance, for Canon, Toshiba and Kyocera photocopiers

Count on the experts who know your equipment inside and out.

Paragon's Nationwide Service Technicians are dedicated to giving you maximum uptime from your document imaging technology. Each Service Technician is highly trained and experienced in multiple machine brands. They arrive at your site equipped with the know-how, tools and parts to get the job done right, usually in one visit.

You get action when you place a call for our service.

Once a service call is placed a Paragon Service Technician will:

• Determine the nature of problem
• Offer telephone assistance
• Determine if parts are needed
• Advise you of an estimated time of arrival

You get a "Total Service Call" that leaves things as good as new - or better.

Your Paragon Service Technician doesn't just resolve the immediate concern. Preventive maintenance is done to enhance machine reliability.

• Your equipment is checked and adjusted to factory specifications
• It's also thoroughly cleaned, in and out
• The Service Technician will close your call by explaining the nature of the problem and the current status of the repair.

Paragon invests in state-of-the-art, high-tech tools to make service fast and accurate.

Your productivity is protected by networks of information, communications, and parts distribution. Paragon Service Technicians are supported by:

• Laptops loaded with reference materials and diagnostic software
• Critical parts inventoried in their cars, local offices and warehoused for fast delivery

Performance-driven training to assure our best keep getting better.

Paragon Service Technicians must complete a set amount of training hours each year to ensure critical job skills are acquired and maintained. Training includes:

• Product-specific instruction
• Personal development, including interpersonal skills and time management

Paragons Aim

Our stated aim at Paragon Document Solutions is to provide both a sales and after sales service for digital photocopying equipment that is second to none. Professional advice when selecting the copier and professional ongoing service and support from the day of installation onwards.

Paragon the photocopier company you can rely on