Nationwide Club class service | Paragon

Ever flown club class?

You feel pampered, content, secure and happy. The airhostesses know what you want before you do and the service leaves you wanting for nothing.

It's a refreshing experience.

Whilst here at Paragon we can't be on hand to ensure your champagne glass is never half empty, we do endeavour to ensure each and every one of our customers receives a club class customer service.

How do we do this?

We are unrivalled experts in what we do - we know what your document solution needs and wants are before you do - which is why our customer service plan offers the following;

One account manager. One phone number. No goose chase.

Unlike our competitors who often have multiple departments, confusing switchboards, answer phones and long call back times, here at Paragon we provide every customer with a dedicated blackberry-armed, account manager who can be contacted directly at any time.

Lots of hidden extras!

Worry not. When we say 'extras' we aren't referring to the money the sort our competitors might surprise you with. Here at Paragon we ensure you have extras such as toners and drums stored away on site with you. This way, if you run out of something or something fails, you don't always have to wait for the emergency services to arrive before you can return to business as normal.

Nationwide 4 hour response time.

Should anything go wrong, we guarantee to have skilled technician with you within 4 hours of placing your call. Every one of our technician's is highly trained and equipped with the right know-how, tools and parts to get the job done in one, quick visit.

No small print. No contract cancelation fee.

Testament to how confident we are in our abilities to provide you a club class service, we don't feel the need to lock you into a long term, costly contract. We also don't feel it's necessary to hoodwink you with small print and extra costs. Many of our competitors will charge their dissatisfied customers a fee to leave - and often not pre warn them about it. We can assure you that won't ever happen here at Paragon, where honestly is most certainly the best policy.

Paragon the photocopier company you can rely on