Important Questions to ask when deciding on buying or leasing an office photocopier / printer / scanner
- What are the monthly volume parameters on the recommended photocopier/printer?
- Is the photocopier/printer I am leasing a new machine?
- What are your response times on service call outs?
- Does the cost per copy increase over the service agreement?
- What notice do I have to give if the service you provide is not satisfactory?
- What penalties or settlement figures are there if I do decide to cancel?
- Will you keep spare toners at our office?
- Are there any additional charges I should be aware of before I lease the printer? I.e. delivery, installation, training etc
- How long will the leased office photocopier take to be delivered?
- Can I speak to a customer who has the machine you have recommended?
- Can I upgrade my photocopier lease before it expires?
- Will you provide user training free of charge?
- What is the footprint of the leased multifunctional machine I have?
- Who do I have to call to place a service call for my colour A3 printer?
- Can I see a print sample of the colour A3 printer you have recommended?
- If the photocopier is not new, when was it discontinued by the manufacturer?
- Am I contracted to a minimum billing each month?
- How long is the initial period for the photocopier lease/service agreement?
- Do you keep spare parts at your offices or do you have to order them in?
- How long does a part normally take to arrive if required?
- Who will be my account manager?
- Is the photocopier lease a fixed term agreement?
- Will I be charged for picking the machine up at the end of the photocopier lease?
- What are the different categories for colour printers/photocopiers?
- Is the colour printer photocopier an occasional colour device?
- Can I see some literature on the leased colour printer you have recommended?
Paragon are the photocopier company you can rely on:
Serving, London, Surrey, Essex, Kent, Middlesex, Hertfordshire & Nationwide
Your local photocopier company:
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